Customer Comment: I was very impressed with the overall warmth and friendliness of both Ambrosio and Catherine. I was very confident in the information and options that were explained to me – and when I needed or wanted additional information, it was readily offered. Given the ‘tone’ that was set – I wouldn’t hesitate to call or drop in to ask for help or with any questions. Overall – an excellent experience.
Yes – I felt very safe but not made to feel stressed by undue waiting or protocol.
The entire experience was relaxed, friendly and efficient.