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Customer Survey Results as reported by Medallia

We've all heard other car dealerships boasting that they're the best; that they have the best customer service and they always have the lowest prices. We here at Moffatt's Mazda go about things a bit differently. Instead of us standing on top of the highest building and yelling why we're the best, we leave it up to our clients.

We welcome everyone to review us on Social Media. This allows all our future clients to understand that our promise to have you not just leave here happy but to keep you happy for the entire time you own your vehicle is indeed a fact. After all, who is more trust worthy than your own friends and family, right?

Please feel free to leave us a review by sending us a message or view how thousands have been happy they've chosen Moffatt's Mazda.

CUSTOMER SURVEY RESULTS

as reported by Medallia

  • DANIELLE DECEMBER 12, 2023

    Customer Comment: We had such a wonderful experience from start to finish. We purchased a 2024 CX-5 and we absolutely love it. Steve Weston was our sales rep and he was so kind, and walked us through the entire process. There were a couple hiccups (all completely out of his control; strike at the ports which delayed the import of the car/scratch on [...]

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  • JUSTIN DECEMBER 11, 2023

    Customer Comment: overall we had a great and seamless purchase experience. would highly recommend others to work with Matt Weeks at Moffatt’s for their new vehicle purchase Very happy and would highly recommend

  • PEGGY DECEMBER 11, 2023

    Customer Comment: Ryan Twigg was excellent and very helpful. Thank you Ryan!

  • TIM DECEMBER 10, 2023

    Customer Comment: This is our 4th Mazda from Moffatt's. We continue to do business with them because of the experience. I live 2.5 hours east of Barrie and yet we continue to make that drive. There are 4 dealerships that are closer to us. That should speak volumes. We were also thanked by Mark Moffatt whom was in the showroom on the day of pickup. [...]

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  • BRIAN DECEMBER 4, 2023

    Customer Comment: Ryan Twigg is a true great sales consultant with a great product to sell. Over the last year OK it was more than a year there has been NO pressure for me to buy, but he knew there would be a sale. The Mazda CX 5 is great SUV. It just took a bit of time LOT of patients. And he got the sale, so many thanks to Ryan Twigg now it's up to [...]

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  • LISE DECEMBER 4, 2023

    Customer Comment: Matt Weeks excellent salesman.