ENHANCED HEALTH & SAFETY MEASURES

ENHANCED HEALTH & SAFETY MEASURES

Dear Guests,

We wish to share the actions we are taking to ensure our facilities are clean and safe for our clients, community as well as our team members.

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SALES DEPARTMENT

  • We have introduced enhanced cleaning protocols, and regular sanitizing
  • We have increase the deployment of hand sanitizer, masks and disinfecting wipes throughout the dealership
  • Protective shields have been installed at reception, sales and finance desks
  • Staff are wearing masks or behind shields when with customers
  • As per health regulations, guests are asked to wear a mask and register when inside the dealership
  • All guest must be escorted when inside the showroom
  • Proper social distancing measures are being followed.
  • Sales people are not accompanying customers on test drives and vehicles are sanitized
  • 100% online buying process is available if desired

SHOWROOM HOURS

Monday – Thursday9:00 am to 8:00 pm.

Friday & Saturday 9:00 am to 5:00 pm

During this time, if you require any assistance from sales, please contact us at Moffatt’s Mazda email info@moffattsmazda.com or call us at

705-737-3440

 SERVICE & PARTS DEPARTMENT

  • We have introduced enhanced cleaning protocols, and regular sanitizing
  • We have increase the deployment of hand sanitizer, masks and disinfecting wipes throughout the service, parts and waiting room area
  • Protective shields have been installed at service and parts reception as well as at drive-through service advisor desks
  • Staff are wearing masks or behind shields when with customers
  • As per health regulations, guests are asked to register and wear a mask inside the service area or waiting room
  • There is socially distanced seating for 4 people in the waiting room on a first come first serve basis
  • Proper social distancing measures are being followed.
  • When available, vehicle seat, wheel covers and protective gloves are used when technicians are inside your vehicle
  • Keys are sanitized
  • No contact service experience is available if requested

Please call or e-mail our service department direct at service@moffattsmazda.com or 705-737-3442 for further information or to book an appointment.

SERVICE & PARTS HOURS

Monday – Friday – 8:00 am to 5:30 pm

Saturday – 9:00 am to 3:00 pm

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We have taken the additional precautionary measures, following the lead of Health Canada and Simcoe Muskoka District Health Unit authorities to ensure our communities safety.

We would ask that if you have travelled or are exhibiting COVID-19 symptoms, please exercise self-isolation for 14 days before visiting us. The same requirements are in place for our employees.

As information and guidance from public health officials’ changes, we will reassess and change our procedures and protocols accordingly.

Warmest regards,

The Moffatt Family